HKMacs - About Us

HKMacs is run by Vince Loden, a former professional photographer who switched to Macintosh support in 1996 due to popular demand for his Macintosh expertise from friends and former clients. Vince quickly progressed onto management level in the role of IT Manager and found a position at Bank Austria Creditanstalt AG Private Banking.  During his time there Vince successfully integrated the Macintosh network into the Bank Austria worldwide network and left in place a solid and dependable network. While at Bank Austria, Vince had access to all pre-release versions of OS X including the original adaptation of the NeXT OS (Rhapsody) which Apple Computer developed for the new Dual Core Intel chips. These were used on the iMacs and Apple portable computers as well as the Mac Pro and Xserve.

Upon completing his contract with Bank Austria, Vince became an independent IT Management Consultant.  He specializes in each version of OS X and the setting-up of the OS X Server including: Users & Groups, Filesharing, Print Serving, Apache webserver, QuickTime Streaming Server, NetBooting and full integration with Microsoft Windows XP networks.

Vince successfully set up OS X networks for some small to medium-sized businesses during this time. Vince continues consulting for companies and individuals, most recently creating a master install image of OS X 10.4 Tiger and all the SOE (Standard Operating Environment) for The Walt Disney Company (Asia Pacific) Ltd.

Vince currently operates as an IT management Consultant for organizations and individuals that require outsourced resources for computer support needs. He provides outsourcing support for Macintosh computers and Apple systems, as well as networks and OS X servers. Vince provides three levels of computer technical support: Proactive, partnered and on-demand as well as offering related services such as lecturing. The proactive computer and Macintosh support contracts offer clients regular on-site visits to upgrade and service computers, emergency response, telephone support, email and remote access support. The partnered computer support assists in-house computer experts and provides backup support for your in-house personnel. The on-demand services are available to companies and individuals who don't need an ongoing support contract or only require a onetime service.